PLEASE READ FOR 2021 HOLIDAY SHIPPING INFO:
November and December are our busiest times of the year. Be aware that processing your order during the holidays is 5-7 business days (M-F). And then USPS shipping times are 2-5 business days for standard shipping and 1-3 days for priority shipping. Be aware that these times may be longer depending on things that our out of our control like your local USPS, the weather, and covid restrictions in your local area.
Also, ALL orders that are placed on or after December 22nd 2021 will not start shipping until January 2nd, 2022.
We appreciate your patience and understanding and if you have any questions reach out to us at firstname.lastname@example.org
All orders currently have a 5-7 business day processing time. THIS IS NOT YOUR SHIPPING TIME. The processing days are for hand making, fulfilling and packaging your order. This is the time before your items are taken to the post office. See shipping time below.
*Important note: Covid-19 restrictions may change USPS shipping delivery times based on where you live. Just be aware.
We ship with USPS. Standard Shipping takes 2-5 business days for transit and delivery. Priority Shipping takes 1-3 business days. This excludes any holidays observed by the USPS, which could make shipping and delivery a little longer than expected. Be aware that during holiday season you may experience slower shipping times by USPS.
Please make sure you double check your address so that your order gets sent to the correct address. We cannot do anything if your order is delivered to an incorrect address.
*IMPORTANT - Once USPS has your package it is out of our hands, if there is a mistake made on USPS's part that is something you might have to get ahold of them for. They are a separate company from us so be aware that there are times where package delays happen and it is not due to anything Salt City Gems has done. If you ever have any questions about shipping feel free to reach out to us, we will help as much as we can.