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FAQ

How do I know my ring size?

We suggest going to have your fingers sized by a professional jeweler for the most accurate result. You can go to any local jewelry shop and they can size you.

 

Can I exchange my ring if I ordered the wrong size?

We accept exchanges for a different ring size within 14 days of delivery. Please make sure you contact us about what you will need so we can get it prepared. You will need to send back the original ring in it's original box. Please be aware that our policy is one exchange per customer. 

 

Do you use real gemstones?

Nearly all of our inventory is genuine, handpicked natural gemstones. We only have a couple pieces in our entire collection that use lab made stones or glass. And we make sure to let you know in the product description what type of gemstone you will receive.

 

Do you offer discounts or free shipping?

We do offer discounts seasonly, they will always be listed in our shop announcement or they will be offered to you on your receipt of purchase. We do offer free shipping on all US orders over $35.

 

Does the wire tarnish on your wire wrapped rings?

We use high quality 14k Gold Fill and Sterling Silver wire, both are long lasting when taken care of correctly. Make sure to keep your ring away from harsh chemicals, lotions, water, and perfumes. Place it in a jewelry box or dry spot when not wearing it to keep it's shine and quality.
                           
 
My ears are sensitive, will the earrings cause irritation?

There is always a chance that your ears are hypersensitive to any type of metal, BUT we do use 14k gold fill and Sterling Silver earring hooks because they are known to work really well for people with sensitivities. The hooks will also last longer, and stay shiny because of the quality metal we use.
                                           
 
Do you do custom orders?
                                  
We love custom orders! If you are interested in something you see on our site but are wanting a different stone, or maybe a different type of metal, email us so that we can do our best to accommodate you.